Privacy Policy
Last Updated: March 2026
Salt Caravan is a brand operated by Leatherback Travel Pty Ltd (ABN 24 631 228 898). We have created this policy to help you understand how we collect, use, and protect personal information in accordance with the Australian Privacy Act 1988 and applicable United States state privacy laws, including California’s CCPA/CPRA.
1. Types of Information Collected
We may collect the following categories of information:
Personal Information:
Name, email address, telephone number, and address when you create an account or submit a form with us.
Sensitive Information (Australia):
To provide our tour services, we may collect information about dietary requirements, health or mobility needs, or passport details. We only collect this information with your express consent.
Billing Information:
Credit card and payment details via secure payment processors.
Usage and Technical Information:
IP address, browser type, device identifiers, and approximate location data based on your IP address.
Tracking Data:
Cookies, pixels, and web beacons used for analytics and advertising.
2. How Collected Information Is Used
We use your information to provide, maintain, and improve our services. This includes:
Direct Marketing:
We may use your details to send promotional materials. You can opt out at any time using the “unsubscribe” link.
Automated Processing:
We may use automated systems to assist with functions such as booking confirmations, availability management, and pricing adjustments. Where such processing significantly affects you, you may request further information.
Service Delivery:
Processing bookings, responding to enquiries, and preventing fraud.
3. How We Share Information
We may disclose information to trusted third parties, including:
Service Providers:
Payment processors, hosting services, analytics providers, and marketing partners (including Google and Meta/Facebook).
Overseas Disclosure (Cross-Border Transfer):
We are based in Australia. Your data may be stored or processed in Australia and the United States. By using our services, you acknowledge that overseas recipients may not be subject to the same privacy obligations as those in your home jurisdiction, and that we take reasonable steps to protect your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies for website functionality, analytics, and interest-based advertising.
Global Privacy Control (GPC):
Our website aims to recognise and honour Global Privacy Control signals as a valid request to opt out of the “sale” or “sharing” of personal information for targeted advertising.
5. Your Privacy Rights (Australia & USA)
Depending on your location, you may have the following rights:
Access & Correction: Request a copy of your data or correct inaccuracies
Deletion: Request deletion of personal information
Opt-Out / Do Not Sell or Share: Opt out of the sale or sharing of personal information for targeted advertising
Non-Discrimination (US): Not be treated unfairly for exercising your privacy rights
Requests may be made using the contact details below.
6. Complaints and Redress (Australian Requirement)
If you have a complaint about how we handle your personal information, please contact our Privacy Officer.
We will acknowledge your complaint within 7 days and aim to resolve it within 30 days.
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, typically up to seven years for financial and booking records, or as required by law.
9. Contact Us
For questions, requests, or to lodge a complaint, please contact:
Leatherback Travel Pty Ltd
Attn: Privacy Officer
Email: contact@leatherbacktravel.com
Australian Address:
Suite 116, 135 Cardigan St, Carlton VIC 3053
US Correspondence:
1336 NW Flanders St, Portland, OR 97209