Terms & Conditions
How bookings work, including payments, changes, cancellations, responsibilities, and what both sides can reasonably expect. They exist to create clarity and fairness for everyone. Not to bury you in fine print.
Guest Participation Guidelines
The standards we expect around behavior, safety, fitness, respect for hosts and alignment with the spirit of the trip. It's about setting the right expectations, not restriction.
Trip Help Process
Travel rarely goes perfectly. A room issue, a delayed bag, a group dynamic that feels off. If something isn't working, let us know early – our team and hosts are there to solve problems quickly and fairly.
Communicable Diseases Policy
How we manage health risks on group trips, including transmissible illnesses. The goal is simple: minimize disruption, protect the group, and make sensible decisions when health issues arise.
Medical Fitness to Travel Form
Guests aged 75 or over at the time of travel, and those with pre-existing medical conditions that may affect their ability to travel safely, need a doctor to complete this form.
How to be a Great Salty
Congratulations, you're now a Salty. Small-group travel is great – make the best of it by reading our how-to guide.